Over the past decade, companies become more cost-efficient through the outsourcing of Help Desk operations. However, in order to continue driving efficiency, internal workforce productivity must also rise. This is where chatbots and artificial intelligence enters the picture.
Zack.ai will help the employees address their IT issues faster, without the frustration or expense of help desk calls and lost productivity.
Some of the IT tasks we can design and outsource to Zack.ai are:
- Password Reset
- Application Management
- Asset Management
- Software Updates