Zack.AI chatbots use natural language processing (NLP), machine learning, and artificial intelligence (AI).
Its performance is enhanced by morphological analysis, disambiguation and spell checker algorithms that allow it to recognize customer needs with very high accuracy rates.
NLP (Natural Language Processing) interprets, recognizes and understands the user requests in the form of free language. As a result, we are able to train and model Zack.ai on the various interactions it will go through, and help streamline the responses it outputs.
Zack.ai chatbots turn traditional digital experiences into conversational, personalized, and instantly gratifying engagements, providing mutual value for both customers and brands.