Customer Experience Services
SHORT TERM MEMORYZack.ai remembers things in recent conversations and has the ability to bring them back as topics or answers to questions. | KEEPING IT SIMPLEZack.ai, involves the users in a conversation that is easy to understand and interact. |
HUMANLY CONVERSATIONZack.ai uses AI,ML,NLP to design the right conversation flow. Asks questions and engages with users in a way two people interact. | MULTILINGUALZack.ai supports more than 10 languages. |
CURATING CUSTOMER SPECIAL OFFERSZack.ai makes big data actionable. Cross sells, upsells or retains by analyzing the customer habits, offering upgrades and new products on behalf. | BIG DATA ANALYSISZack.ai can collect feedback from users, aggregate data, and submit it to product & marketing teams. |
SECURITY FIRSTZack.ai has a masking capability. Zack.ai can serve premium cloud services, provide encryption and data protection. | SENTIMENT ANALYSISUnderstands the feelings of customers. |
YOUR NEW DIGITAL MEDIA CHANNELZack.ai can identify demographics, interests, web search history and customized the banners per customer. |
Our project team will work with you to customize relevant Zack.ai platforms according to your needs, using a streamlined development process.
We start each project by defining the needs of your business, employees and customers. Once the use cases and needs are defined, our data scientists start collaborating closely with your internal teams and we deep dive into user texts. The first aim is to identify the intents of a user conversation to be able to train Zack.ai and support the unsupervised learning process.
Zack.ai bots can connect directly to the Apps, Mobile Web and Messaging Platforms. The result is a seamless dialog between Zack.ai, your customers, consumers and the systems.
We offer brands a variety of solutions that simplify the complexity of communications with lower costs, improved customer satisfaction and 24/7 support.
We offer brands a variety of solutions that simplify the complexity of communications with lower costs, improved customer satisfaction and 24/7 support.
ZACKAİ BİLİŞİM TEKNOLOJİLERİ ANONİM ŞİRKETİ