Customer Experience Services

Transform the way you interact with your customers using Artificial Intelligence (AI), Machine Learning (ML) and Natural Language Processing (NLP)
Learn About Our Products


We offer a variety of secure solutions that simplify the complexity of communications with optimized costs, improved user satisfaction and 24/7 support.

Blending state of the art technology and algorithms, our AI-driven tools hear a user’s needs and queries. As a result, our customers achieve seamless customer experiences across communications channels, while taking the weight off of customer service teams. 

Turning traditional digital experiences into conversational engagements, our technologies are led by sentiment analysis data and insight to recognize user needs with high accuracy rates, providing value for brands and customers. 

Contact us to create and implement personalized experiences that ask questions and establish two-way humanly conversation including chatbots, voicebots, digital IVR, sentiment analysis tools and smart assistants.


SHORT TERM MEMORY remembers things in recent conversations and has the ability to bring them back as topics or answers to questions.

KEEPING IT SIMPLE, involves the users in a conversation that is easy to understand and interact.

HUMANLY CONVERSATION uses AI,ML,NLP to design the right conversation flow. Asks questions and engages with users in a way two people interact.

MULTILINGUAL supports more than 10 languages.

CURATING CUSTOMER SPECIAL OFFERS makes big data actionable. Cross sells, upsells or retains by analyzing the customer habits, offering upgrades and new products on behalf.

BIG DATA ANALYSIS can collect feedback from users, aggregate data, and submit it to product & marketing teams.

SECURITY FIRST has a masking capability. can serve premium cloud services, provide encryption and data protection.


Understands the feelings of customers.

YOUR NEW DIGITAL MEDIA CHANNEL can identify demographics, interests, web search history and customized the banners per customer.

How We Work

Our project team will work with you to customize relevant platforms according to your needs, using a streamlined development process.

We start each project by defining the needs of your business, employees and customers. Once the use cases and needs are defined, our data scientists start collaborating closely with your internal teams and we deep dive into user texts. The first aim is to identify the intents of a user conversation to be able to train and support the unsupervised learning process. bots can connect directly to the Apps, Mobile Web and Messaging Platforms. The result is a seamless dialog between, your customers, consumers and the systems.



Our diverse product portfolio range is designed to help brands deliver a fully integrated customer journey. 

We offer brands a variety of solutions that simplify the complexity of communications with lower costs, improved customer satisfaction and 24/7 support.

ChatBot VoiceBot Digital IVR Smart Assistant Sentiment Analysis Tool Call Center Staff Performance

Use Cases

Banking Elevate your Services with Banking Chatbot  >> more
Maximize customer satisfaction with 24/7 support and lower operational costs.
  >> more
Customer Service Raising the Bar of Customer Services with   >> more
Increase conversions with a seamless ecommerce journey.
  >> more
Health Better Healthcare Administration with  >> more
HR Redefine your Company’s Employee Experience with an HR Bot  >> more
IT Helpdesk Simplify your IT Helpdesk Experience with Chatbot  >> more
Bridging the gap between online and offline retail experiences.
  >> more
Telecommunication Provide a Conversational and Engaging Experience for your Customers  >> more


MUSTAFA KIRAL Chairman of the Board
+20 years of experience in telecommunications. Former VP of Altimo and former Board Member at Turkcell and Qvantel. Former Partner at Letter One Telecom. Graduate of the University of California, Berkeley.
GÖRKEM GÜVEN Co-Founder, Investor
20+ years of experience in the semiconductor (microchip) business. Played a critical role in establishing Massachusetts based Hittite as a key player and its sale to Analog Devices in 2014. Continued in Analog management running RF and High Speed Systems serving wireless communications, industrial, automotive and IoT applications. Advisory member of Endeavor Turkey and member of Galata Business Angels, guiding, funding start ups and serving various board positions, mostly for AI and fintech sectors.
CENK SERDAR Board Member
20+ years of internet & mobile experience in 30+ developed and emerging markets, with a strong performance and value creation record. Expertise includes marketing, sales, CEX, operations, technology, business & product development and all things digital, specifically digital growth and transformation including CDO roles. Cenk has served on boards of 10+ internet, telecom, technology and financial services/fintech companies. Former VP at Turkcell and Vodafone Global, former Board Member at Turk Telekom and former Chairman of the Board of Directors at Saudi Telecom Company. MBA Graduate from The Wharton School of the University of Pennsylvania.
20+ years of experience in Tech Business Development, Sales and Strategy. Held senior & regional leadership roles at multinational companies. Some of the previous roles are, Country Manager for CA , Symantec Regional VP,  Founder of IT Risk Consulting Practice of Accenture. BA in Economics.
MERVE SARAÇ Chief Technology Officer
More than 35 years of experience in the IT industry. B.Sc. in Software Engineering from Middle Eastern Technical University (METU). Worked at KoçSistem in various roles including Software Development Manager and Services Deputy General Manager. Deep knowledge of IT frameworks such as Spice, CMMI, COBIT, ITIL and ISO27001. Certified as Information Systems Auditor by ISACA. Managed BDDK authorized audit teams as Chief Auditor. Has been leading data engineering projects involving Machine Learning and Deep Learning models design and development since 2017.


We offer brands a variety of solutions that simplify the complexity of communications with lower costs, improved customer satisfaction and 24/7 support.


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